All orders are dispatched with the use of a courier service where you can track your parcel directly from the courier website. To do this, please use the tracking number provided via email and enter this onto the track your parcel option on the courier website.

Processing

The order has been sent to our warehouse for fulfilment. Your order will be dispatched within 1-2 working days.

Shipped

The order has been fully dispatched. The dispatch tracking number is provided in the Order Tracking email where you can obtain up to date dispatch information.

All orders should be delivered in the expected delivery window as specified on the delivery option, when selecting during the checkout process. We may send items individually, so if you have ordered more than one item from us it is possible you may receive them on different days.

Placing an order on the Shop and Cart website is simple and easy. You can order online 24 hours a day, 365 days a year using our secure server. Just add your selected product(s) to the basket and proceed through the checkout and opt for payment methods such as direct checkout using your Debit/ Credit card.

However, should you need help choosing your ideal laptop, you can search for the model number/stock code/manufacturer’s part number by using the search box which can be found at the top of every page.

We accept most credit and debit cards such as MasterCard, Visa, Visa Debit, Maestro, American Express and crypto payment option when requested.

Yes. All the prices listed are inclusive of VAT. 

We aim to respond to all emails/ inquiries within 1-2 business days. During busy periods we may experience backlog of inquiries, but nonetheless will aim to respond as soon as possible.

You need to inform us as soon as possible if you find that your item has developed a fault. Faulty items are any products that we supply to you which do not conform to the contract. The following are not classed as faulty items:

Any items that fail due to normal wear and tear, accident, willful damage, failure to follow instructions, negligence by you or a third party, use otherwise than in accordance with their intended use, or any modification or maintenance carried out without the prior approval of Shop and Cart or the manufacturer.

In the first instance we will attempt to rectify the fault promptly. Failing that, a replacement of a similar aged product will be offered. In some instances when this is not possible a partial or full refund will be offered depending on circumstances.

(Dedicated support numbers for most brands offered by us)
In most cases the manufacturer acts as our agent to repair your goods. For the quickest solution please contact the manufacturer first in the event of any issues.