- Order tracking
If your query relates to tracking an order, please email us at support@shopandcart.store and in the Subject, please write “Order Tracking”.
Placing an order
If you’re experiencing difficulties placing an order, please email us at support@shopandcart.store with Subject as “Order Placing” and mention details of the problem, so we can try to resolve it as quickly as possible.
General queries/ comments
If you would like to ask us a question or make a comment on your experience of using the Shop and Cart website, please contact us through one of the methods below:
By Email
Send an email to our Customer
Service team at support@shopandcart.store
We aim to respond to your email within 24 hours of receipt.
(Mon-Fri, excluding bank holidays).
By Phone
Call our Customer Service team on (+44 20 7097 8827) , any time between 9:30am and 6:00pm, (Mon-Fri, excluding bank holidays).
By Post
Write to us at:
Shop and Cart
85 Norman Road, Sutton, England, SM1 2TB.